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Privacy Policy

 

The Optical Solutions privacy policy covers the collection, use, and disclosure of personal information that may be collected anytime you interact with Optical Solutions such as when you visit our web site an utilize the abundant services this site provides. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purpose, to when we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Optical Solutions and we go to great lengths to protect it. Optical Solutions reserves the right to update this privacy as needed.

 

Why We Collect Personal Information

We collect your personal information because it helps us deliver a superior experience and level of customer service. It enables us to give you convenient access to our services and information and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest information, announcements, and events that you may like to hear about.

 

What Information We Collect and How We May Use It

There are a number of scenarios in which your personal information may help us give you better information and advice. For Example, We may ask for your personal information when you purchase a product. When you interact with Optical Solutions, we may collect personal information relevant to the situation, such as your name, address, phone number, cell phone number, email address, and contact preferences, and information relating to a support or service issue. We collect information regarding customer activities on our web site. This helps us to determine how best to provide useful information to customers and understand which parts of our web site and services are of most interest to them.We may use personal information to provide a service that you have requested as well as for auditing, research, and analysis to improve Optical Solutions services.

 

Publicity Displayed Information is Public

If you use a bulletin board, chat room, blog, or forum on the Optical Solutions web site you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Optical Solutions is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information which was previously non-public, available, by enabling certain user features, Optical Solutions will collect that information from your interaction and the information will be publically available.

 

When We Disclose Your Information

The Optical Solutions privacy policy covers the collection, use, and disclosure of personal information that may be collected anytime you interact with Optical Solutions such as when you visit our web site an utilize the abundant services this site provides. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purpose, to when we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Optical Solutions and we go to great lengths to protect it.

 

How We Protect Your Personal Information

Optical Solutions takes precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Secure Sockets Layer (SSL) encryption on all web pages where personal financial information is required. To submit any personal financial information you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, Internet Explorer, or Mozilla Firefox. Doing so protects the confidentiality of your personal and financial information while it's transmitted over the Internet.

 

Cookies and Other Technologies

As is standard practice on many corporate web sites Optical Solutions web site uses cookies, and other technologies to help us understand which parts of our web sites are the most popular, where our visitors are going, and how much time they spend there. We may use cookies and other technologies to study traffic patterns on our web site, to make it even more rewarding as well as to study the effectiveness of our customer communications. We also use cookies to customize your experience and provide greater convenience each time you interact with us. For example, your contact information and information about your computer helps us provide you with customer service. As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information which does not identify individual users, to analyze trends to administer the site, track a user's movement around the site, and gather demographic information about our user base as a whole. Optical Solutions will not use the information collected to market directly to that person. In some of our email messages we use a click-through URL linked to content on Optical Solutions web site. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We may track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

 

Third Party Sites

Optical Solutions web site has links to the sites of third parties. Optical Solutions is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

 

Privacy Questions

If you have questions or concerns about Optical Solutions Customer Privacy Policy or data processing please contact us via our online contact form and your request will be responded to immediately. You also have the option of contacting the data controller in your region and will respond to your inquiry within 30 days.

 

 

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